The overall experience with my Saeco Incanto espresso machine has been wonderful. I enjoy two superb cappuccinos or latte macchiatos every morning since it arrived. It is very easy to use .
One word of caution: Keeping the milk dispenser in the refrigerator after using it daily wasn't enough to keep the residual milk from souring and curdling. You must empty it out and wash it. Fill it daily with fresh milk.
I hope you enjoy your Saeco Incanto as much as I do